Find a Reseller  <https://www.bcn3d.com/reseller/?fwp_paises=es data-src="/>
Book a Demo <https://3d.bcn3d.com/schedule-a-demo-with-bcn3d-technologies data-src="/>

Workbench Series

Desktop Series

Peripherals

 
 

Technical

 

Forum

Bug report: Stratos...
 
Notifications
Clear all

Bug report: Stratos crashes if it does not have an internet connection.


systems
(@systems)
New Member Customer
Joined: 1 month ago
Posts: 1
Topic starter  

I found a problem the other day when the internet connection to our office was down, Stratos will crash at startup if it can't contact the internet. (Not a warning message, an actual crash)

Here's the main error message:

Traceback (most recent call last):
File "C:\Program Files\BCN3D Stratos 1.5.2\plugins\BCN3DApi\BCN3DApi.py", line 25, in getAuthenticationService
self._authentication_service.startApi()
File "C:\Program Files\BCN3D Stratos 1.5.2\plugins\BCN3DApi\AuthApiService.py", line 55, in startApi
self.getCurrentUser()
File "C:\Program Files\BCN3D Stratos 1.5.2\plugins\BCN3DApi\AuthApiService.py", line 83, in getCurrentUser
Logger.error("Could not get current user: %s" % response.reason)
AttributeError: 'types.SimpleNamespace' object has no attribute 'reason'

I've attached the full logs, because despite what the Crash Report windows says, there is no 'Send report' button.

 

Steps to reproduce:

  1. Take the network cable out of your computer (or disconnect from wifi, etc).
  2. Start Stratos

Expected behaviour

For the software to start without crashing, and maybe display an error message saying it can't reach the internet.


Quote