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Epsilon W50 Thermal...
 
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Epsilon W50 Thermal issue after Firmware Update


mlaurin
(@mlaurin)
Eminent Member Customer
Joined: 10 months ago
Posts: 46
Topic starter  

After update the printer have multiplies issue to heat both nozzle.

Multiples times have got a error for heating issue ! I speak with my reseller and he got the same issue with the demo he have.

Also if you make the autotune to get a fresh PID JESUS thing getting worse !! Temps go crazy.

You should focus to fix that SAP 


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Elemental_Garage
(@elemental_garage)
New Member Customer
Joined: 12 months ago
Posts: 4
 

Having this issue too. Was told to replace the hotend cables. Have done that, but can't see if it's fixed or not because I'm facing other temp issues precluding me from even calibrating.


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Support BCN3D
(@support-bcn3d)
Member Admin
Joined: 2 years ago
Posts: 54
 

Hello,

I'm really sorry that you have this problem with the printer, can you check that you have installed the version 1.2.0 https://support.bcn3d.com/knowledge/update-firmware-bcn3d

And in the case that your printer has this version or the problem still continues, please open a support ticket: https://support.bcn3d.com/knowledge/kb-tickets/new


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