Basic Plan
Included with the printer
- Email & online chat support (response time 48-72h)
- 1 year warranty (worldwide)
Included with the printer
1 year
2 years (Incl. Extended Warranty)
3 years (Incl. Extended Warranty)
While getting your quote, please make sure you include it in the form. You can also purchase it via our distributors. Ask them to include it in your quote.
If a customer opts not to purchase an Epsilon Support Plan upfront, they have a period of 30 days from activation of their printer to purchase one. It is not possible for a customer to purchase an extension of the Plan at the end of their term. This means that multi year plans should always be purchased upfront.
Please visit this website and schedule it. Remember that it should be done 1 month after installation.
The 2nd and 3rd Year warranty terms are subject to the same conditions detailed in the standard 12-month warranty document. Find the warranty details here: support.bcn3d.com/knowledge/bcn3d-warranty